The Information Technology group strives to provide
support to University Academic, Research, and Administrative Technology needs.
The unified Technology Support System provides a single means to get support
for technology in any area. You can get assistance through the Technology
Support Center at (321)
674-7284 or by placing a support
request online.
| Known Issues |
- 08/14/2008: ALERT: New E-mail Virus
Campus Community,
We are currently receiving reports of users receiving a suspicious e-mail that appears to contain a virus attachment. The messages have the following traits:
From: Random various addresses unrelated to msnbc.com
Subject: msnbc.com - BREAKING NEWS: Bush Finally Reads Job Description
The body of this message contains a hyperlink to http://breakingnews.msnbc.com. Viewing the source code reveals that this link is redirected to an IP address registered to an Internet Service Provider (ISP) based in The Netherlands. Clicking this link may cause your system to become infected with malware.
We have reported this issue so that the mail server virus scanner can be updated to block this message. If you have received this message and clicked on the hyperlink, please contact the Technology Support Center at 321-674-7284 (ext. 7284 on-campus) immediately for assistance. http://www.it.fit.edu/support
|
- 08/08/2008: Fall operating hours for the Technology Support Center
Our Fall operating hours - from August 10th through December 13th 2008 - will be:
Sunday, 1:00 p.m. – 6:00 p.m.
Monday – Thursday, 8:00 am. – 11:00 p.m.
Friday, 8:00 a.m. – 5:00 p.m.
Saturday, 1:00 p.m. – 4:00 p.m.
All times listed are Eastern Time.
|
- 07/18/2008: Protecting Your Account Information
Campus Community,
There are many fraudulent emails circulating the internet that attempt to persuade you to reveal sensitive account information such as passwords. The Florida Institute of Technology, along with any legitimate business will NEVER ask a user to reveal their account details over email. The Florida Institute of Technology will also NEVER need an individual to reveal their password, so please do not disclose your password to anyone – even if you think the individual works for one of the Technical Support departments on campus. Furthermore, it is a violation of the Florida Institute of Technology’s policies to share your account password with other individuals - including coworkers - so be sure you do not share your account with others.
If you receive an email requesting sensitive information, please forward the email message to security@fit.edu. The office of Information Security will use the information contained in the email to identify its source, and notify the account holder’s internet service provider.
|
|
Network Connectivity Guide