IT News and Announcements

7/11/24

New Spam Quarantine Service

IT has made a change to how spam is processed for incoming emails being sent to @fit.edu addresses.

Users will receive a new quarantine reporting email from the sender FL Tech Quarantine Report, where spam emails that get quarantined can be reviewed, released, or blocked. See screenshots below for an example of this email.

The new report will be sent every 4 hours if there are emails captured in quarantine. The old report will still be sent daily, since email is still going through the old spam filter. 

Any personal blocked and safe senders' email addresses did not get migrated with the new spam policies. Users can migrate their safe and block lists from spam.fit.edu by following the instructions in this article.

5/13/24

New TRACKS Account System and Processes

IT has rolled out a new identity management system to replace the current TRACKS system. This system will make it easier to provision new TRACKS accounts and provide more self-service management options for all users. 

Users will continue to use their current TRACKS username and password across University applications, until prompted to change their password at the regularly scheduled interval.

Visit the Knowledge Base articles to review the updated processes, including step-by-step instructions for resetting passwords and claiming new accounts.

5/2/24

Changes to DUO Service

The Office of Information Security has made some changes to DUO, in order to tighten security surrounding the applications that utilize DUO 2-factor authentication (2FA). Review the specific updates >>