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Information Technology

Information Technology

The Office of Information Technology provides technology-based services to meet the academic and administrative needs of the University. These services range from state-of-the-art classrooms to providing access to leading edge research networks.

The Office of Information Technology is located in Shaw Hall.

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News and Information

IT News and Announcements

TeamDynamix: IT's Ticketing System

TeamDynamix launched in January and is an IT Service Management (ITSM) system that is widely user in many industries to help IT offices manage tickets, projects, technology assets, changes, and much more. 

Visit help.fit.edu to get started.

What is TeamDynamix button

Astra: Go For Launch!

IT's new chatbot, Astra, recently launched and we are excited to offer the campus a new way of requesting assistance! 

Visit help.fit.edu and click on the bouncing chat bubble to get help from Astra! 
What Can Astra Do button

 

 

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